OFFICIAL EXCLUSIVE MERCHANDISE FROM YOUR FAVORITE FANDOMS!
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    SHIPPING POLICY

    IS SHIPPING FREE?

    Shipping is only free within United States customers and on select items or when select sales take place! 

    How will my order by shipped within the US and Canada?

    All orders within the United States ship UPS or USPS.

    Orders being shipped to a military address, P.O. Box, Hawaii, Puerto Rico or U.S. territory address will ship via Priority Mail. All shipments are insured and traceable.
    Shipping prices within the United States is FREE.
    If there are *Heavy Item* Fees, those will be listed on the product page of that specific item.

    HOW DOES INTERNATIONAL SHIPPING WORK?
    All international packages are sent via USPS or UPS. Packages are always insured and all packages must be signed for when delivered.

    Please note: Over-sized packages ship USPS since this is the most cost-effective for our customers. However, some over-sized packages are subject to additional shipping and handling charges. If this is the case, we will contact you before shipping your package, in order to get your approval.

    International orders can only be shipped to the billing address of your credit card (the billing and shipping information must match).

    The customer is responsible if any duties & taxes are imposed by their country at their country's border. Custom fees are very common, especially when ordering from the UK. We have no control over these charges and cannot predict what they may be. Customs policies vary from country to country. For more information we suggest that you contact your local customs office before ordering. *Duties, taxes and customs fees are not set by Nerd Abstract LLC. and are not paid to us. 
    IMPORTANT NOTICE REGARDING CUSTOMS FEES AND RETURNS: If you deny the delivery of a package due to customs fees, please understand that you will be responsible for the Full Cost of shipping to your door and then back to us. So please do not refuse a delivery, it will be extremely costly.

    RETURN POLICY - Any international order being returned must contact us before proceeding with the return. Failure to do so will prevent us from reimbursing you for your return shipping costs.International packages can take up to 15 business days to arrive at their destination (although occasionally there are hold-ups at customs, which is beyond our control). 

    Shipping costs will be calculated at checkout and are determined by weight & destination.

    You can view actual shipping charges online prior to completing your order. To do this, simply place your items in your cart and click "Checkout." Once at checkout, enter your name & address and continue to checkout. Once on the checkout page, it will adjust and display your price for shipping and sales tax. The shipping rate will then be displayed, even before entering any credit card information. You can then decide to continue or not continue with your order.

    Shipping estimates are up to or around: $34.00 for a small sized package, $45.00 for a medium sized package, and $90 for a large sized package.

     

    WHY IS MY ORDER BEING SHIPPED IN DIFFERENT PACKAGES?

    If you have a multi-item order, each item may be shipped from the a different international warehouse, depending on which one has them available the fastest. Alternatively, if an item is popular and on a bit of a back order, we might ship your items at different times, in different packages, to prevent holding up your order and to get it to you as fast as possible! 

    WHEN WILL I RECEIVE MY ORDER?

    Orders are shipped out directly from any of our many domestic & international warehouses and they will do everything they can to get you your order as fast as they can! Due to the popularity of our offers, please allow an estimated 1-5 weeks for your order to arrive to the USA (varies from product to product). Other countries can take an estimated 1-6 weeks (varies from product to product) due to distance traveling and customs. Please note, that due to the extreme popularity of our offers, these are only estimates.

    WHAT HAPPENS IF MY ORDER GETS STUCK OR LOST IN THE MAIL?

    All of our orders are sent with insured shipping and handling. If an order gets stuck at customs, sent back or even lost during the delivery process, we apologize! The postal service is out of our control. However, in cases like this, because the packages are insured, we will send you a new package with quicker shipping and full tracking, if possible. Please see our refund and return policy for when these might be applicable to shipping situations.

    WILL I BE CHARGED FOR CUSTOMS AND TAXES?

    The prices displayed on our site are taxed in USD, which means you will be liable to pay for duties and taxes once you purchase your merchandise. Import taxes, duties and related customs fees may be charged once your order arrives to its final destination, which are determined by your local customs office. We are not responsible for delays caused by the customs department in your country. We have no control over these charges and cannot predict what they may be. Customs policies vary from country to country. *Duties, taxes and customs fees are not set by Nerd Abstract LLC. and are not paid to us. For further details of charges, please contact your local customs office.
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