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    NerdAbstract FAQ

    Here are a few of the frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions please send us an email at info@NerdAbstract.com or you can reach out to us on our Facebook page: NerdAbstractShop.

     

    Q. Is Nerd Abstract a real, Do we fellow Nerds exist in this dimension?

    A. We are real, Nerd Abstract is in fact a company licensed through the state of California, here in the United States.

    We are located in Modesto and the Company is officially filed under the name Nerd Abstract LLC.

     

    Q. Are we a real Nerd Family?

    A. Yes, Our Nerd Abstract Family is in fact filled to the brim of geeky nerdiness. Some say our first words were from our favorite games and tv shows. Walking around school with our superhero capes  and batarangs or running around saving people and hunting things like those brothers driving that '67 Impala.

     

    Q. Where do you ship from?

    A. We ship from our partnered warehouses & factories located in US, Canada, United Kingdom, China, and other warehouses worldwide. So, please expect your items to be shipped separately (if you order more than one item) as different factories specialize in different areas of manufacturing.


    Q. How long will it take for my items to arrive?
    A. It will usually take 3-30 business days for all orders to arrive. Shipping times vary from product-to-product; based on demand and shipping location.

    Q. How long will it take to receive a tracking number?
    A. It will take usually between 2-5 business days, unless you have requested a custom made item.

    Q. Where can I place an order from?
    A. You can place an order from any country, we ship Worldwide.

    Q. Is shipping really FREE?
    A. Yes, shipping is Free Worldwide for an unknown amount of time. 

    Q. Where is you company located?
    A. We have an office in the beautiful country within the United States; Supply Warehouses and High-Quality Vendors in: USA, Canada, United Kingdom, China, and other High-Quality Vendor Warehouses.

    Q. Which currency will I be charged in?
    A. We processes all orders in USD. While the content of the cart is displayed in several currencies, you will checkout using USD at the most current exchange rate.

    Q. Will I receive a confirmation number when I place my order?
    A. Yes, all customers will receive an order number after placing their orders.
    Please contact us if you don't receive one within 24 hours. 

    Q. Who can I contact if I have a problem with my order?
    A. All inquiries can be forwarded to info@NerdAbstract.com 

    Q. How can I pay?
    A. We accept all Major Credit Cards: Visa, Mastercard, Discover, Amex and also Paypal

    Q. Is Checkout on this site safe and secure?
    A. You can be absolutely sure that all purchases here are safe and secure. 

    Q. If I enter my email address will you sell my information?
    A. We do not sell our customers information. Emails are strictly for follow-up and to send newsletters of our promotions and coupons for discounts. 

    Q. Will I (the customer) have to pay customs?
    A. For most countries you will not have to pay customs, but it depends where are you located and if you order more than 1 piece.

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